Reference

Legal Terms for Your Beti Bhaji Account

These terms set out the conditions under which you access Beti Bhaji — including how your account is managed, what governs your deposits via bKash, Nagad, and Rocket, and how eligibility is determined by your local law and region.

Jurisdiction-Dependent AccessAccount Holder ObligationsbKash & Nagad Payment TermsData Handling PracticesContact and Dispute Paths
Beti Bhaji Legal Terms for Your Beti Bhaji Account
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Your account data — name, registered mobile number, bKash or Nagad wallet number, and transaction history — is stored with encryption at rest and in transit. We keep transaction records for as long as required to resolve disputes and meet retention obligations; you can request a summary of what we hold by writing to our support email. We do not share your payment details with third parties beyond the payment processors needed to clear your bKash, Nagad, or Rocket transactions.

Cookies and Session Data We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser, but disabling session cookies will affect account access.
Account Security Every login triggers an OTP to your registered number. If your number changes, update it through account settings before your next session — a mismatched number blocks OTP delivery and locks access.
Data Retention Transaction and identity records are retained for the period required under applicable rules. After account closure, records are held for a set retention window then deleted from active systems.
Requesting Your Data To request a copy of the data we hold on your account, or to ask for a correction, send a written request to support. We verify identity before releasing any personal record.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For questions about these terms, data access requests, or account disputes, use the channels below. Our support team handles account-related legal queries during operating hours. For a formal data request or a complaint about how your account was closed, use the email channel so there is a written record both sides can refer to.

Team online

Live Chat

Reach the support team directly through the chat widget in your account dashboard. Live chat is the quickest path for account-status and term-clarification questions.

Email Support

Send formal legal queries, data access requests, and account closure disputes to our support email. We acknowledge within one business day and aim to resolve within five.

Account Help Centre

The Help Centre inside your account covers common term questions, withdrawal holds, and how your bKash or Nagad payment records are matched to your wallet.

Common Questions About These Terms

Below are the questions we hear most often about account conditions, eligibility, and data rights. If yours is not here, reach out via live chat or email.

Access depends on the laws that apply to you personally. We do not confirm legality for any individual — check your local regulations before opening or funding an account.

The governing law is stated in the full terms document. Where your local law grants you additional rights, those rights are not reduced by anything in our terms.

The most common reason is a name mismatch — your Rocket or bKash account name must match your registered Beti Bhaji profile name exactly. Contact live chat with your transaction reference to resolve it.

Send a written request to our support email from the address on your account. We verify your identity first, then provide a summary of the records we hold within five business days.

Yes. Submit a closure request through live chat or email. We close the account, process any remaining balance back to your bKash or Nagad wallet, and then apply our retention policy to the records.

We display the version date at the foot of this page. For material changes we notify registered account holders via the mobile number on file before the new terms take effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.